Quality of service
Quality of service
The responsibility of Red Eléctrica is to provide a quality service to society through the efficient management of the operation of the electricity system and the sustainable development of the transmission grid.
The service quality indicators of Red Eléctrica, evaluated based on the availability of the facilities that make up the transmission grid and the interruptions of the electricity supply due to incidents in the grid: energy not supplied and average interruption time, are maintained at levels that demonstrate the correct operation of the grid and highlight the efficiency of the Company as electricity system operator.